Part-Time Customer Experience Leader

Dsw-Shoe-Warehouse,-Inc.; Toledo (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

DSW Shoe Warehouse, Inc. in Toledo, OH is seeking a customer-focused associate to support store management and drive sales.

You will model exceptional customer service, assist with daily operations, inventory tasks, and omni-channel activities while upholding company standards. The role requires available nights, weekends, and holidays; standing for long periods; lifting up to 50 pounds; and using store tech to engage customers.

Qualifications

• Excellent customer service with professionalism and enthusiasm.
• Strong verbal and written communication skills.
• Ability to move with tempo and hold team accountable to meet time-bound goals.

Responsibilities

• Model customer experience leader behaviors to drive store KPI and respond to requests with urgency.
• Maintain store standards and complete daily open/close tasks including cleaning and maintenance.
• Assist management with omni-channel activities such as BOPIS and Charge/Send.

Skills

Customer Service

POS Systems

Communication

Teamwork

Adaptability

Availability

Education

High school diploma or equivalent

Job description

DSW Shoe Warehouse, Inc. in Toledo, OH is seeking a customer-focused associate to support store management and drive sales.

You will model exceptional customer service, assist with daily operations, inventory tasks, and omni-channel activities while upholding company standards. The role requires available nights, weekends, and holidays; standing for long periods; lifting up to 50 pounds; and using store tech to engage customers.