Part-Time ITS Traffic Operator Trainee

WSP; New York (NY); On-site; USD 33,000 - 55,000; Part time

Benefits offered by this job

Paid sick leave

Paid vacation

Parental leave

Bereavement leave

Job summary

WSP is seeking a Part Time System Operator I Trainee in Long Island City, NY. You will operate ITS traffic systems, monitor CCTV, and support incident management while following SOPs to ensure safety and efficiency.

Ideal candidates have a high school diploma, up to 2 years’ experience, and strong MS Office skills. The role requires flexibility across shifts, including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience.
• Ability to work in a fast-paced environment.
• Ability to handle phone calls efficiently and professionally.
• Familiarity with MS Office applications, spreadsheets and databases.

Responsibilities

• Operate ITS traffic management systems to manage incidents on roadways and improve traffic conditions.
• Monitor roadways via CCTV surveillance cameras and detection systems.
• Monitor ITS devices and computer equipment.
• Perform routine daily checklist of all ITS devices and control room equipment.
• Troubleshoot system failures and maintain equipment ticket databases.
• Post traveler information messages on VMS and verify message accuracy.
• Enter incident information into Traveler Information Systems (TIS) using IMP.
• Coordinate with JTMC partners and NYSDOT Region TMCs for incident support.
• Adhere to SOPs for incident detection, dispatch, monitoring and documentation.
• Prioritize traveler safety and quality of life in incident response.

Skills

Typing 35 wpm

MS Office

Roadway maps knowledge

Fast-paced environment

Professional phone handling

Education

High school diploma or equivalent

Tools

MS Office

Job description

WSP is seeking a Part Time System Operator I Trainee in Long Island City, NY. You will operate ITS traffic systems, monitor CCTV, and support incident management while following SOPs to ensure safety and efficiency.

Ideal candidates have a high school diploma, up to 2 years’ experience, and strong MS Office skills. The role requires flexibility across shifts, including evenings and weekends.