Part-Time IT Technician — Live Event Support

Oak View Group; Las Vegas (NV); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking an Information Technology (IT) Technician to support Allegiant Stadium’s in-house IT department during events. You’ll handle onboarding, digital signage support, O365 administration, cybersecurity reviews, and POS device maintenance.

The role requires troubleshooting, training teammates, and occasional irregular hours, including evenings and weekends. This is a part-time position offering 401(k) plan and matching.

Qualifications

• 2 years of increasing responsibility in installation, maintenance, and removal of telephone, data, personal computer, and wireless network systems.
• A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education is desired.
• Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements.
• Excellent customer service skills over the phone, by email, and in person.
• Experience in a public facility is preferred.
• CompTIA A+ certification desired. Possesses or obtains a valid SNHD health card.
• Strong understanding of how PCs function in a networking environment.
• Ability to perform constant walking, climbing stairs, and lifting and carrying of heavy objects.
• Principles and techniques of maintenance and repair for PC systems and related equipment.
• Basic understanding of wireless mobile devices, including but not limited to laptops, cell phones, and tablets.
• Advanced computer proficiency and Microsoft Office products knowledge to include Excel, Word, Outlook, and PowerPoint.
• Safe work practices.

Responsibilities

• Install, configure, and troubleshoot computer systems, hardware, and software.
• Follow established procedures and processes for computer maintenance.
• Provide training and support to team members in the use of computer systems and software.
• Work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
• Set up new employees' technology, including laptops, desktops, and mobile devices.
• Provide onboarding training on how to use the company's IT systems and applications.
• Provide technical support to employees who are having problems with their hardware or software using help desk software.
• Support the company's digital signage network.
• Troubleshoot problems and ensure that the network is secure.
• Administer the company's O365 environment.
• Conduct a weekly cybersecurity review of all systems, emails, and endpoints.
• Check for malware, vulnerabilities, and unauthorized access through Sophos.
• Work with employees to understand their needs and then recommend solutions that meet those needs.
• Other duties, responsibilities and/ or projects as assigned.

Skills

Customer service

O365 administration

Networking fundamentals

PC hardware maintenance

Cybersecurity awareness

Education

CompTIA A+ certification

Tools

Sophos

Help desk software

Windows OS

Office 365

Job description

Oak View Group is seeking an Information Technology (IT) Technician to support Allegiant Stadium’s in-house IT department during events. You’ll handle onboarding, digital signage support, O365 administration, cybersecurity reviews, and POS device maintenance.

The role requires troubleshooting, training teammates, and occasional irregular hours, including evenings and weekends. This is a part-time position offering 401(k) plan and matching.