Part-Time IT Operations Pro: AI-Driven Systems & Security

Varsity Tutors; St. Louis (MO); On-site; USD 28,000 - 55,000; Part time

Benefits offered by this job

Competitive compensation

401(k) plan with matching

All‑inclusive learning membership

AI powered tooling

Job summary

Nerdy is hiring a Part Time IT Operations Specialist to join our St. Louis team. The role blends hands‑on technical work with process ownership and cross‑functional collaboration to ensure scalable, secure operations.

You will own user/device lifecycle, SaaS admin, and support operations from our corporate office in St. Louis, MO, contributing to automation‑driven improvements and incident response as needed.

Qualifications

• 1+ year in IT operations or systems administration.
• Experience administering SaaS and device management tools (e.g., Google Workspace, Okta, Mosyle).
• Strong macOS knowledge and Bash/Python scripting skills.
• Familiar with endpoint compliance and security best practices.
• Data‑driven with experience tracking SLAs and operational metrics.
• Strong communicator and mentor for junior team members.
• Experience using AI‑native productivity and automation tools.

Responsibilities

• Own user/device lifecycle, SaaS admin, and support operations.
• Lead onboarding, offboarding, and role‑change processes with HR and partners.
• Improve cross‑functional workflows and document handoffs.
• Mentor junior staff and handle high‑impact escalations.
• Track SLAs, backlog, CSAT; run root‑cause analyses.
• Prototype and implement automation‑first improvements.
• Administer core SaaS tools with security and audit focus.
• Translate engineering rollouts into operational runbooks.
• Maintain macOS endpoint compliance, MDM, and patching.
• Contribute to incident response as needed.

Skills

IT operations

SaaS administration

macOS knowledge

Scripting (Bash/Python)

Security practices

Operational metrics

Communication

AI tooling

Job description

Nerdy is hiring a Part Time IT Operations Specialist to join our St. Louis team. The role blends hands‑on technical work with process ownership and cross‑functional collaboration to ensure scalable, secure operations.

You will own user/device lifecycle, SaaS admin, and support operations from our corporate office in St. Louis, MO, contributing to automation‑driven improvements and incident response as needed.