IT Operations & Automation Specialist

Nerdy; St. Louis (MO); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

401k match

Learning membership

Career advancement

Job summary

Nerdy, based in St. Louis, MO, is seeking a Part Time IT Operations Specialist to join the corporate office. You will own user/device lifecycle, SaaS administration, and end-user support while partnering with HR and stakeholders to improve workflows and automation.

The role blends hands-on technical work with process ownership and cross-functional collaboration, enabling scalable, secure operations in a dynamic, AI-native environment.

Qualifications

• 1+ year in IT operations or systems administration.
• Experience administering SaaS and device management tools (e.g., Google Workspace, Okta, Mosyle).
• Strong macOS knowledge and Bash/Python scripting skills.
• Familiar with endpoint compliance and security best practices.
• Data-driven with experience tracking SLAs and operational metrics.
• Strong communicator and mentor for junior team members.
• Experience using AI-native productivity and automation tools.

Responsibilities

• Own user/device lifecycle, SaaS admin, and support operations.
• Lead onboarding, offboarding, and role-change processes with HR and partners.
• Improve cross-functional workflows and document handoffs.
• Mentor junior staff and handle high-impact escalations.
• Track SLAs, backlog, CSAT; run root-cause analyses.
• Prototype and implement automation-first improvements.
• Administer core SaaS tools with security and audit focus.
• Translate engineering rollouts into operational runbooks.
• Maintain macOS endpoint compliance, MDM, and patching.
• Contribute to incident response as needed.

Skills

IT operations

SaaS administration

macOS knowledge

Bash/Python scripting

endpoint security practices

data-driven with SLAs

communication / mentoring

AI-native tooling

Tools

Google Workspace

Okta

Mosyle

Job description

Nerdy, based in St. Louis, MO, is seeking a Part Time IT Operations Specialist to join the corporate office. You will own user/device lifecycle, SaaS administration, and end-user support while partnering with HR and stakeholders to improve workflows and automation.

The role blends hands-on technical work with process ownership and cross-functional collaboration, enabling scalable, secure operations in a dynamic, AI-native environment.