Part-Time IT Support & Operations Specialist

Ksmmedia

Chicago (IL)

On-site

USD 26,000 - 34,000

Part time

14 days+

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Benefits offered by this job

Talent Enablement

Remote work reimbursement

Professional development

Job summary

We are seeking a part-time IT Support and Operations Specialist at KSM to help employees with daily technology needs, prepare devices for onboarding, and support onboarding and offboarding processes. You’ll gain exposure to endpoint management, systems, networking, security, and cloud technologies while contributing to a busy creative environment.

This role offers a flexible schedule and potential move to full-time based on performance and business needs, with hands-on experience across

Qualifications

Early career candidate with up to two years of relevant experience through employment, internship, school IT, lab work, or similar hands‑on experience.
Experience working with Intune or Autopilot, Entra ID or Active Directory, Apple device management, SharePoint, remote support tools, networking, or PowerShell preferred.

Responsibilities

Prepare Windows and Mac laptops for new hires, replacements, and swaps.
Support onboarding, equipment handoffs, and routine offboarding tasks.
Handle basic help desk requests and follow up with users through resolution.
Troubleshoot common device, Microsoft 365, application, printer, dock, monitor, and peripheral issues.
Complete routine account, access, group, distribution list, and SharePoint requests using documented procedures.
Assist with device enrollment, application deployment, inventory, and equipment organization.
Document recurring support tasks and procedures.