Part-Time IT Help Desk – Provo | Flexible Growth

Action-Target,-Inc; Provo (UT); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Flexible Part Time

Industry discounts

Competitive wages

Growth opportunities

Job summary

Action Target in Provo, UT is seeking a part-time Help Desk Representative to support our mixed Windows and Linux environment. You will install, configure, test, deploy, maintain, and troubleshoot hardware and software for LAN/WAN users.

The role emphasizes customer service, data backups, disaster recovery, and daily provisioning. Education: 3rd or 4th year IT student; 3 months’ experience preferred; we offer a flexible schedule and an engaging team.

Qualifications

• Education: 3 rd or 4 th year student actively pursuing a degree in an IT or related field
• Experience: 3 months related experience
• Computer Skills: Foundational knowledge in Windows and Linux, VOIP, storage and TCP/IP, Understanding of ITIL practices

Responsibilities

• Maintain and administer computer systems and related computing environments including computer hardware, systems software, application software, hosted software, and all configurations
• Perform data backups and disaster recovery
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Configure, monitor, and maintain desktop applications
• Confer with system users about how to solve existing system problems
• Analyze equipment performance records to determine the need for repair or replacement
• User provisioning for network and telecom systems, and internal and external software systems including email.
• Gather data about customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements
• Assist in documenting and implementing IT policies and procedures

Skills

Windows

Linux

Networking

Customer service

Documentation

Education

3rd or 4th year IT student

Tools

Microsoft Active Directory

Windows Server

VOIP

TCP/IP

Email systems

Job description

Action Target in Provo, UT is seeking a part-time Help Desk Representative to support our mixed Windows and Linux environment. You will install, configure, test, deploy, maintain, and troubleshoot hardware and software for LAN/WAN users.

The role emphasizes customer service, data backups, disaster recovery, and daily provisioning. Education: 3rd or 4th year IT student; 3 months’ experience preferred; we offer a flexible schedule and an engaging team.