Part-Time IT Field Technician — On-Site Hardware Repair

Gr8ttek, LLC; Lebanon (NH); On-site; USD 34,000 - 55,000; Part time

Benefits offered by this job

Pay per call

Per diem $5 per call

Job summary

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor, the role focuses on hardware break/fix services on client products and requires solid troubleshooting and decision-making within policy guidelines.

The position includes hands-on field work, client communications, asset control, and completion of administrative tasks. Certification training is provided at no cost, and the role offers per-call pay and per diem

Qualifications

• Technical certification or equivalent plus 1–2 years of relevant experience.
• Ability to drive to client locations and lift up to 50 lbs.
• Valid driver’s license and reliable transportation.

Responsibilities

• Providing customer break fix support for designated equipment.
• Communicating clearly in written and verbal form.
• Possess excellent customer service skills.
• Accepting and delivering all service calls assigned.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.
• Other duties may be assigned to meet business needs.
• May provide functional guidance to colleagues.

Skills

Customer service

Troubleshooting

Clear communication

Asset control

Education

Technical/ Vocational certification

Job description

Gr8ttek, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor, the role focuses on hardware break/fix services on client products and requires solid troubleshooting and decision-making within policy guidelines.

The position includes hands-on field work, client communications, asset control, and completion of administrative tasks. Certification training is provided at no cost, and the role offers per-call pay and per diem