Part-Time Field IT Technician — On-Site Hardware Repair

Gr8ttek, LLC; Groton (SD); On-site; USD 45,000 - 65,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

$40 per call

$5 per call per diem

Job summary

Gr8ttek LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused break-fix work on client products, driving to sites and handling service calls with strong attention to customer communication and proper asset control.

The role requires 1–2 years of relevant experience, a technical certification or equivalent, and a basic repair toolkit. Dell/Lenovo certification training is provided at no cost.

Qualifications

• Technical school certification or equivalent required.
• 1-2 years of relevant experience.
• Ability to drive to client locations.
• Must own a basic repair tool kit.
• Valid driver’s license.
• Reliable transportation with valid registration and adequate insurance.
• Must be able to lift up to 50 lbs.

Responsibilities

• Provide customer break fix support for designated equipment.
• Communicate clearly in writing and verbally.
• Deliver excellent customer service.
• Handle service calls and associated administrative tasks.
• Manage asset control and inventory return.
• Possibly guide colleagues on tasks.
• Adapt to business needs with other duties.

Skills

Customer service

Written communication

Verbal communication

Troubleshooting

Driving to client locations

Asset management

Education

Technical school certification or equivalent

Tools

Repair toolkit

Job description

Gr8ttek LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused break-fix work on client products, driving to sites and handling service calls with strong attention to customer communication and proper asset control.

The role requires 1–2 years of relevant experience, a technical certification or equivalent, and a basic repair toolkit. Dell/Lenovo certification training is provided at no cost.