Part-Time IT Field Technician — Hardware Break-Fix

Gr8ttek; Pierre (SD); On-site; USD 55,000 - 138,000; Part time

Benefits offered by this job

Dell/Lenovo certification training at

Certification training at no cost

Job summary

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in the United States. The role focuses on hardware-focused break-fix services across client products, reporting to the Territory Supervisor.

You will troubleshoot and repair while following department guidelines, with Dell/Lenovo certification training provided at no cost. Responsibilities include handling service calls, administrative tasks, asset control, and potential guidance to colleagues.

Qualifications

• Typically requires technical school certification or equivalent.
• 1–2 years of relevant experience preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Provide customer break fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Deliver excellent customer service.
• Accept and deliver all service calls assigned.
• Complete administrative tasks for each call.
• Control and return of assets and inventory.
• May provide guidance to colleagues.

Skills

Communication

Customer service

Troubleshooting

Administrative tasks

Education

Technical school certification

Tools

Repair toolkit

Job description

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team in the United States. The role focuses on hardware-focused break-fix services across client products, reporting to the Territory Supervisor.

You will troubleshoot and repair while following department guidelines, with Dell/Lenovo certification training provided at no cost. Responsibilities include handling service calls, administrative tasks, asset control, and potential guidance to colleagues.