Part-Time Inbound Call Center Agent - Training Provided

ProComm; Grover Square (SC); On-site; USD 21,000 - 25,000; Part time

Job summary

ProComm in Seneca, SC is seeking a Part-Time Call Center Agent for 100% inbound calls. This in-office role offers $15-$18 per hour, weekend work, and scheduled holidays with fully paid training starting on day one.

You will handle inbound calls, capture caller details, and navigate internal software to route inquiries while meeting quality and performance metrics through team collaboration.

Qualifications

• Excellent phone etiquette and strong written and spoken English.
• Basic computer literacy, multi-window software usage, and 35+ wpm typing.
• High reliability, attention to detail and punctual attendance.
• Willingness to work one weekend day per week and holidays.
• Must be 18 years of age.

Responsibilities

• Inbound call handling with a warm, empathetic tone.
• Accurate information capture and routing to the correct departments.
• Navigate internal call-management software to address inquiries.
• Maintain quality by meeting performance indicators and schedule adherence.
• Collaborate with team leads and management to support callers.

Skills

Exceptional communication

Technical aptitude

Strong work ethic

Scheduled flexibility

Customer service

Job description

ProComm in Seneca, SC is seeking a Part-Time Call Center Agent for 100% inbound calls. This in-office role offers $15-$18 per hour, weekend work, and scheduled holidays with fully paid training starting on day one.

You will handle inbound calls, capture caller details, and navigate internal software to route inquiries while meeting quality and performance metrics through team collaboration.