Inbound Call Specialist - Part-Time, In-Office, Training Provided

AnswerMTI; Atlanta (GA); On-site; USD 21,000 - 25,000; Part time

Job summary

AMTI in Atlanta, GA is seeking a Part-Time Call Center Agent to deliver courteous, polished service to callers across healthcare practices, residential communities, and corporate clients. This role is 100% inbound with no sales, telemarketing, or cold calls, and includes fully paid training from day one.

You will handle calls efficiently, document details, relay urgent messages, and navigate our call software, while meeting key performance and quality metrics.

Qualifications

• Excellent phone etiquette and professional demeanor.
• Strong command of English, spoken and written.
• Basic computer literacy; able to type 35+ WPM.

Responsibilities

• Handle incoming calls with a warm, professional tone.
• Document caller details and relay urgent messages.
• Navigate internal call software to address inquiries and transfer calls as needed.
• Maintain performance and quality metrics.

Skills

Inbound calls

English proficiency

Typing 35+ wpm

Reliability

Weekend/holiday flexibility

Tools

Call software

Job description

AMTI in Atlanta, GA is seeking a Part-Time Call Center Agent to deliver courteous, polished service to callers across healthcare practices, residential communities, and corporate clients. This role is 100% inbound with no sales, telemarketing, or cold calls, and includes fully paid training from day one.

You will handle calls efficiently, document details, relay urgent messages, and navigate our call software, while meeting key performance and quality metrics.