Inbound Call Center Pro (Auto) - 2-8pm

Billion Automotive; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full medical insurance

Dental insurance

Vision insurance

Life insurance

401(K) match

Paid time off

Job summary

Paycom - ATS in Sioux Falls is seeking energetic Customer Service Representatives to handle inbound calls and build strong customer relationships. You will collect data, schedule appointments, and direct calls to the correct department while maintaining thorough records and updating the customer database.

The role emphasizes excellent communication, attention to detail, and the ability to follow procedures. Training will be provided, and full benefits accompany full-time employment.

Qualifications

• Excellent customer service skills.
• Strong verbal and written communication abilities.
• Automotive industry experience preferred.
• Ability to listen, learn, and retain information quickly.
• Attention to detail and accuracy in data entry.

Responsibilities

• Handle inbound phone calls and build rapport with customers.
• Gather information and route calls to the appropriate department.
• Update customer changes in the database.
• Provide administrative support as needed.
• Attend training sessions and meetings as required.
• Follow all company policies and procedures.

Skills

Customer service

Call center experience

Verbal & written communication

Data gathering

Documentation

Job description

Paycom - ATS in Sioux Falls is seeking energetic Customer Service Representatives to handle inbound calls and build strong customer relationships. You will collect data, schedule appointments, and direct calls to the correct department while maintaining thorough records and updating the customer database.

The role emphasizes excellent communication, attention to detail, and the ability to follow procedures. Training will be provided, and full benefits accompany full-time employment.