Part-Time Hotel Front Desk Receptionist

Fairfield Inn Tallahassee North; Tallahassee (FL); In loco; USD 17.000 - 24.000; Part-time

Descrizione del lavoro

Fairfield Inn Tallahassee North is seeking an enthusiastic, service-focused hotel front desk receptionist to welcome guests, manage accounts, answer inquiries, and field complaints to ensure an excellent guest experience. The position requires availability for PM shifts (12pm-11pm window) and weekends, on-site at our Tallahassee, FL location.

The role emphasizes strong communication, guest relations, and precise record-keeping.

Competenze

• 1+ year of hotel industry experience or related job preferred
• High school graduate, GED recipient, or equivalent

Mansioni

• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• Handle customer complaints as necessary
• Connect with the housekeeping department to ensure guest accommodations are ready
• Bookkeeping: keep accurate records of all hotel guest account information
• Greet, check in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Conoscenze

Customer service

Communication

Interpersonal skills

Time management

Handling stressful situations

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Reservation management systems

Descrizione del lavoro

Temp Part-Time Hotel Front Desk Receptionist

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first.

Candidates must be available to work 12pm-8pm, 1pm-9pm, 2-10pm or 3 pm- 11 pm. Candidates who are not available to work PM shifts and weekends will not be considered.

Compensation:

$15 hourly

Qualifications

• Comfortable taking telephone calls and mitigating stressful situations
• Working knowledge of Microsoft Office and reservation management systems
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• 1+ year of hotel industry experience or related job preferred
• High school graduate, GED recipient, or equivalent

Responsibilities

• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
• Handle customer complaints as necessary
• Connect with the housekeeping department to ensure guest accommodations are ready
• Bookkeeping: keep accurate records of all hotel guest account information
• Greet, check in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information