Part-Time Hotel Front Desk Pro: Fast Check-In & Guest Service

Remington Hospitality; North Canton (OH); On-site; USD 25,000 - 42,000; Full time

Job summary

Remington Hospitality in North Canton, OH, seeks a Front Desk Agent to warmly greet guests, manage check-ins and check-outs, and assist with pre-registration and blocking reservations when needed.

You will handle charges, operate front office systems, manage cash and payments accurately, and support guests with same-day reservations while following cancellation procedures and relocation rules as required.

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
• Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations.
• Know and follow cancellation procedures and relocation procedures when necessary.

Job description

Remington Hospitality in North Canton, OH, seeks a Front Desk Agent to warmly greet guests, manage check-ins and check-outs, and assist with pre-registration and blocking reservations when needed.

You will handle charges, operate front office systems, manage cash and payments accurately, and support guests with same-day reservations while following cancellation procedures and relocation rules as required.