Guest Experience Front Desk Specialist

Remington Hospitality; North Canton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Remington Hospitality in North Canton seeks a friendly front desk clerk to warmly welcome guests and manage check-in/out with efficiency.

You will assist with pre-registration and block reservations when needed, while quoting rates and processing charges accurately to ensure smooth operations at the front desk. The role requires attention to detail and a commitment to guest satisfaction in a fast-paced environment.

Responsibilities

• Greet guests cordially and efficiently check them in and out.
• Assist with pre-registration and block reservations when needed.
• Post charges accurately and promptly.
• Manage front office cash handling, including cash, checks and card payments.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts, and cancellation/relocation procedures.

Job description

Remington Hospitality in North Canton seeks a friendly front desk clerk to warmly welcome guests and manage check-in/out with efficiency.

You will assist with pre-registration and block reservations when needed, while quoting rates and processing charges accurately to ensure smooth operations at the front desk. The role requires attention to detail and a commitment to guest satisfaction in a fast-paced environment.