Part-Time Hospital Front Desk & Patient Concierge

Sturdy Memorial Hospital; Norton (MA); Hybrid; USD 24,000 - 37,000; Part time

Job summary

Sturdy Memorial Hospital in Norton, MA is seeking a part-time receptionist to greet visitors and direct them to the appropriate destinations. The role requires handling incoming calls, maintaining confidentiality under HIPAA, and performing clerical tasks in a fast-paced environment.

The position requires at least 1 year of customer service/receptionist experience, strong English communication, and the ability to work independently as needed.

Qualifications

• Minimum of 1 year of customer service/receptionist experience.
• Ability to work with internal and external customers while remaining professional.
• Ability to use telecommunication devices to receive and direct calls.

Responsibilities

• Greet and direct visitors and patients to appropriate destinations.
• Handle incoming calls and direct to departments or patient rooms.
• Maintain confidentiality per HIPAA and hospital policies.
• Perform general clerical and receptionist duties as assigned.

Skills

Customer service

Receptionist experience

Telephone handling

English proficiency

Confidentiality (HIPAA)

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Workday

Job description

Sturdy Memorial Hospital in Norton, MA is seeking a part-time receptionist to greet visitors and direct them to the appropriate destinations. The role requires handling incoming calls, maintaining confidentiality under HIPAA, and performing clerical tasks in a fast-paced environment.

The position requires at least 1 year of customer service/receptionist experience, strong English communication, and the ability to work independently as needed.