Part Time Receptionist - Norton

Sturdy Memorial Hospital; Norton (MA); On-site; USD 24,000 - 37,000; Part time

Job summary

Sturdy Memorial Hospital in Norton, MA is seeking a part-time receptionist to greet visitors and direct them to the appropriate destinations. The role requires handling incoming calls, maintaining confidentiality under HIPAA, and performing clerical tasks in a fast-paced environment.

The position requires at least 1 year of customer service/receptionist experience, strong English communication, and the ability to work independently as needed.

Qualifications

• Minimum of 1 year of customer service/receptionist experience.
• Ability to work with internal and external customers while remaining professional.
• Ability to use telecommunication devices to receive and direct calls.

Responsibilities

• Greet and direct visitors and patients to appropriate destinations.
• Handle incoming calls and direct to departments or patient rooms.
• Maintain confidentiality per HIPAA and hospital policies.
• Perform general clerical and receptionist duties as assigned.

Skills

Customer service

Receptionist experience

Telephone handling

English proficiency

Confidentiality (HIPAA)

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Workday

Job description

## Part Time Receptionist - NortonApply: Norton, MA: Part time: Posted Today: R9407Scheduled Weekly Hours: 24-Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure of confidential information; performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures.**Required Skills/Qualifications/Training/Experience:*** Minimum of 1 year of customer service/receptionist experience* Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department’s initial representative* Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms* Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills* Adheres to and respects confidentiality of all protected patient and employee information. Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations* Ability to problem-solve using creative and critical thinking skills* Detail oriented with the ability to prioritize based on shifting demands* Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate* Ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment**Preferred Skills/Qualifications/Training/Experience:*** Basic technology skills, including use of Microsoft office programs.* Experience with Workday a plus**Educational Requirements:*** High school diploma or equivalent**License/Certification:*** N/A**Age Specific Criteria:** Ability to effectively communicate with all age levels served within the scope of the position/assigned areas.**Ability to Meet Job Performance Expectations:** Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation. Must be able and available to float to other practice locations as needed with reimbursement for mileage.**PHYSICAL DEMANDS:*** Prolonged periods of sitting while working at a desk, computer, or telephone* Frequent use of hands and fingers for typing, writing, and operating office equipment (e.g., keyboard, mouse, copier, scanner, telephone)* Occasional standing and walking to assist patients, retrieve files, or communicate with clinical staff* Reaching, bending, or stretching to access files, office supplies, or equipment* Ability to lift and carry light items (e.g., patient charts, office supplies, packages) typically up to 10–15 pounds* Visual acuity required for viewing computer screens, reading documents, and verifying patient information* Ability to communicate effectively in person and via telephone for extended periods of time* Occasional movement between workstations, waiting areas, and clinical spaces throughout the office-Salary Range: $17.64-$26.58