Part-Time HOA Resident Experience Concierge

Associa; Austin (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

Associa is seeking a Part-Time Community Services Assistant at the MorningStar HOA Onsite Office to deliver outstanding customer service experience. The candidate will greet residents, manage inquiries, and maintain a welcoming office environment.

The role requires at least 1 year of relevant experience and strong communication skills. This position offers flexible scheduling to meet community needs and the chance to be involved in community events.

Qualifications

• Minimum 1 year of customer service, receptionist, administrative, or office experience.
• Strong verbal and written communication skills with clarity and professionalism.
• Dependable, punctual, and able to maintain strict confidentiality.

Responsibilities

• Greet residents, guests, and vendors in a friendly manner.
• Answer phone calls and resolve inquiries accurately.
• Assist with planning and setup for community events.

Skills

Customer service

Communication skills

Organization

Multitasking

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Community management software (TownSq)

Job description

Associa is seeking a Part-Time Community Services Assistant at the MorningStar HOA Onsite Office to deliver outstanding customer service experience. The candidate will greet residents, manage inquiries, and maintain a welcoming office environment.

The role requires at least 1 year of relevant experience and strong communication skills. This position offers flexible scheduling to meet community needs and the chance to be involved in community events.