Assistant Community Manager (Part Time)

associacareers; Mechanicsville (VA); On-site; USD 36,000 - 39,000; Part time

Job summary

Associa Community Group in Mechanicsville, VA is hiring a Part Time Assistant Community Manager to support its community. The role is on-site and reports to the Community Manager, coordinating administrative tasks, scheduling, and project support with Board members and HOA staff.

Responsibilities include greeting residents, handling inquiries, managing mail, data entry, assisting with inspections, coordinating maintenance, preparing board packets, scheduling meetings, and supporting monthly

Qualifications

• 2+ years of administrative and clerical support experience in community association, apartment management, leasing, hospitality, or related field.
• Customer service driven and team oriented.
• Excellent written and spoken communication with conflict resolution skills.
• Effective project management with ability to prioritize multiple projects.
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Meet and greet homeowners, residents, Board members, and vendors.
• Activate and issue pool passes.
• Receive, sort, log, and distribute mail and packages.
• Data entry and updating information in the database.
• Assist in conducting inspections and issuing violation letters; follow up for corrections.
• Coordinate maintenance requests and vendor scheduling onsite.
• Prepare board packets and agendas; schedule meetings.
• Create and send weekly communications to homeowners.
• Assist homeowners with payments and delinquencies.
• Assist with architectural review forms and Board decisions.
• Manage Club House rentals and janitorial staff.
• Support other projects as assigned.

Skills

Administrative support

Customer service

Data entry

Scheduling

Microsoft Office

Communication

Teamwork

Tools

Microsoft Office Suite

Job description

Associa Community Group is hiring a Part Time Assistant Community Manager to support its community in Mechanicsville, VA.

The Assistant Community Manager is the liaison among the Community Manager, homeowners, members of the Board of Directors, Committee Members, and the association management staff. The Assistant Community Manager is an onsite role who assists the Community Manager with office, administrative and clerical functions, coordinating and scheduling, and project management. Team collaboration and customer service driven are essential for success in this role.

This is a part time role working 30 hours a week:

(6) hours each day, Monday - Friday.

Daily responsibilities:

• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
  Research and respond to inquiries in-person, by phone, and email.
• Activate and issue pool passes.
• Receive, sort, log, and distribute mail and packages.
• Data enter and update information in the database; record and track documents and information.
• Assist in conducting inspections.Issues violation letters to homeowners and follow-up to ensure corrected.
• Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Assist in preparing board packets and agendas. Coordinate and schedule monthly, quarterly, and annual board meetings.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Assist homeowners with monthly payments, researching accounts and delinquencies.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
• Manage Club House rentals.
• Coordinate janitorial and cleaning staff.
• Assist with other projects as assigned.

Hourly pay rate: $26-$28.

• 2+ years of administrative and clerical support experience. in community association, apartment management, leasing, vacation rental, hotel, or hospitality.
• Customer service driven and team oriented.
• Excellent communication skills (written and spoken) with knowledge of conflict resolution techniques.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Well versed in Microsoft Office Suite (Word, Excel, Outlook).
• Reliable, dependable, punctual, attention to detail.