Part-Time Customer Service Associate — Morning Shift

associacareers; Brooklyn Park (MN); On-site; USD 16,000 - 21,000; Part time

Job summary

Associa Minnesota is seeking a dependable Part-Time Customer Service Associate to provide exceptional service to homeowners, board members, vendors, and internal team members. This role serves as a primary point of contact for customer inquiries and assists with administrative and office support functions.

The ideal candidate will be professional, organized, detail-oriented, and committed to delivering outstanding customer service.

Qualifications

• High School Diploma or GED required.
• 1–3 years of customer service, administrative support, call center, or related experience preferred.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Responsibilities

• Answer incoming phone calls and respond to email inquiries professionally and promptly.
• Serve as the first point of contact for homeowners, board members, residents, and vendors.
• Assist customers with account, billing, payment, and association-related questions.
• Document customer interactions and ensure timely follow-up on requests.
• Route inquiries to the appropriate departments and team members as needed.

Skills

Customer service

Communication

Multitasking

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Associa Minnesota is seeking a dependable Part-Time Customer Service Associate to provide exceptional service to homeowners, board members, vendors, and internal team members. This role serves as a primary point of contact for customer inquiries and assists with administrative and office support functions.

The ideal candidate will be professional, organized, detail-oriented, and committed to delivering outstanding customer service.