Guest Service Lead - Part-Time, Flexible Scheduling

Festival Foods; Manitowoc (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate Discount

Weekly Pay

Two-Week Scheduling

Vision & Dental Insurance

401(k)

Job summary

Festival Foods is seeking a Part-Time Guest Service Representative in Manitowoc, WI. You will work at the front guest service desk, answer questions, and help create a welcoming shopping experience for guests.

You’ll contribute to team operations by assisting with scheduling, supervising fellow associates, and maintaining smooth checkout processes during busy times. The role emphasizes guest satisfaction and teamwork.

Qualifications

• Strong customer service mindset and communication skills.
• Ability to lead by example in a fast-paced retail setting.
• Flexibility to work mornings, evenings, weekends, and holidays.

Responsibilities

• Provide excellent guest service at the front desk and assist guests with questions.
• Lead by example to uphold guest service standards and assist team members.
• Manage checkout lanes and monitor guest flow during busy periods.
• Assist with scheduling and staffing to ensure smooth operations and compliance with labor guidelines.

Job description

Festival Foods is seeking a Part-Time Guest Service Representative in Manitowoc, WI. You will work at the front guest service desk, answer questions, and help create a welcoming shopping experience for guests.

You’ll contribute to team operations by assisting with scheduling, supervising fellow associates, and maintaining smooth checkout processes during busy times. The role emphasizes guest satisfaction and teamwork.