Part-Time Guest Service Lead — Elevate Customer Experience

Festival Foods; Mount Pleasant (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Associate Discount

Weekly Pay

Premium Pay on Sundays/holidays

Two-Week Advanced Scheduling

Vision & Dental Insurance

401(k) with employer match

Job summary

Festival Foods in Mount Pleasant, WI is hiring a Part-Time Guest Service Representative to deliver friendly, efficient service at the front desk and throughout the store. You’ll lead by example, supervise team members, manage checkout lanes during peak times, assist guests with questions, and ensure a clean, organized service area while upholding labor guidelines and safety standards.

The part-time schedule offers flexibility, weekly pay, and opportunities to learn frontline leadership while

Qualifications

• Strong leadership with excellent communication and interpersonal skills.
• Proven ability to resolve guest concerns professionally.
• Ability to juggle multiple priorities and adjust schedules as needed.
• Commitment to mentoring others and fostering a collaborative team.

Responsibilities

• Provide helpful guest service, greeting guests and addressing questions.
• Lead by example, guiding service desk staff, cashiers, baggers, and runners.
• Oversee scheduling, floor coverage, and adherence to labor rules.
• Open lanes during peak times and maintain a clean, functional area.
• Monitor attendance and support team with timely guidance.

Skills

Strong Leadership

Problem-Solving Skills

Organizational Talent

Teamwork & Training

Job description

Festival Foods in Mount Pleasant, WI is hiring a Part-Time Guest Service Representative to deliver friendly, efficient service at the front desk and throughout the store. You’ll lead by example, supervise team members, manage checkout lanes during peak times, assist guests with questions, and ensure a clean, organized service area while upholding labor guidelines and safety standards.

The part-time schedule offers flexibility, weekly pay, and opportunities to learn frontline leadership while