Part-Time Front Office & Patient Experience Coordinator

Athletico Physical Therapy; Chicago (IL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Transit & Parking

401(k) with match

SoFi resources

Gym discounts

Home/auto/pet Insurance

KinderCare discount

EAP

Employee discount program

Bereavement leave

Job summary

Athletico Physical Therapy is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance. You will deliver a seamless front-office experience, support revenue cycle, and work with the Clinic Manager and PES to maintain data integrity and compliance.

The role emphasizes patient interaction, scheduling optimization, and collaboration with Billing and Clinical Operations to resolve issues and improve outcomes.

Qualifications

• Front-office patient service experience in healthcare preferred.
• Knowledge of insurance verification and financial clearance processes.
• Familiarity with EMR/EHR systems and scheduling tools.

Responsibilities

• Greet patients and deliver a warm front-office experience.
• Complete patient intake, verify demographics and insurance, ensure data integrity.
• Educate patients on financial responsibilities and payment options.

Skills

Customer service

EMR/EHR systems

Insurance verification

Data entry

MS Office

Education

High School Diploma or GED

Tools

EMR/EHR systems

Scheduling platforms

Microsoft Office Suite

Job description

Athletico Physical Therapy is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance. You will deliver a seamless front-office experience, support revenue cycle, and work with the Clinic Manager and PES to maintain data integrity and compliance.

The role emphasizes patient interaction, scheduling optimization, and collaboration with Billing and Clinical Operations to resolve issues and improve outcomes.