Part-Time Front Desk Receptionist - Patient Concierge

United Surgical Partners; Jackson (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Physicians Surgery Center is seeking a part-time Front Desk Receptionist to warmly greet patients, manage phone calls, verify information, and collect payments. This on-site role supports scheduling, data entry, and patient records with HIPAA compliance.

A high school diploma and healthcare-related customer service are preferred. The schedule is Tue, Thu and Fri, 10:00 AM - 5:30 PM, requiring daily in-person presence in a welcoming outpatient setting.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication skills, both verbal and written.
• Proficient in using computer software for scheduling and data entry.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Detail-oriented, organized, and reliable.
• Knowledge of medical terminology and insurance processes is beneficial but not required.
• Longevity in past roles.

Responsibilities

• Greet patients and visitors with a friendly and welcoming demeanor.
• Answer phone calls, schedule appointments, and assist with inquiries.
• Verify patient information, insurance coverage, and collect necessary payments.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as filing, data entry, and patient records management.
• Collaborate with healthcare providers and staff to ensure smooth patient flow.
• Follow HIPAA guidelines and maintain patient confidentiality at all times.
• Provide excellent customer service and address patient concerns or issues promptly.

Skills

Customer service

Administrative experience

Communication skills

Medical terminology (beneficial)

Insurance processes (beneficial)

Longevity in past roles

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Physicians Surgery Center is seeking a part-time Front Desk Receptionist to warmly greet patients, manage phone calls, verify information, and collect payments. This on-site role supports scheduling, data entry, and patient records with HIPAA compliance.

A high school diploma and healthcare-related customer service are preferred. The schedule is Tue, Thu and Fri, 10:00 AM - 5:30 PM, requiring daily in-person presence in a welcoming outpatient setting.