Receptionist

United Surgical Partners International; Jackson (TN); On-site; USD 19,000 - 28,000; Part time

Job summary

Physicians Surgery Center in Jackson, TN seeks a Part Time Front Desk Receptionist to create a warm, welcoming entry for patients and visitors. You will greet guests, answer calls, schedule appointments, verify information, and collect payments in a on-site ambulatory care setting.

This role emphasizes exceptional customer service, accuracy in data entry, and collaboration with clinicians and staff to maintain smooth patient flow while upholding HIPAA guidelines.

Qualifications

• Minimum high school diploma or equivalent required.
• Experience in customer service or healthcare admin preferred.
• Strong verbal and written communication skills.
• Proficient with computers for scheduling and data entry.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and visitors warmly.
• Answer calls, schedule appointments, and handle inquiries.
• Verify patient info, insurance, and collect payments.
• Maintain tidy reception area and manage records.
• Assist with filing, data entry, and records management.
• Collaborate with staff to ensure smooth patient flow.
• Follow HIPAA guidelines and protect patient confidentiality.
• Provide excellent customer service and address concerns promptly.

Skills

Customer service

Administrative support

Scheduling

Data entry

Education

High school diploma or equivalent

Tools

Scheduling software

Office software

Job description

Part TIme Closing Receptionist
Physicians Surgery Center is a leading outpatient surgery center dedicated to delivering high-quality, patient-centered care in a safe and welcoming environment. Accredited by the Accreditation Association for Ambulatory Health Care and licensed by the State of Tennessee, our center partners with area physicians to provide cost-effective, same-day surgical services that allow patients to recover comfortably at home. Supported by skilled nurses, surgical technicians, and experienced physicians, our team is committed to exceptional clinical outcomes, outstanding service, and compassionate care for every patient.

Part TIme Closing Receptionist
Physicians Surgery Center is a leading outpatient surgery center dedicated to delivering high-quality, patient-centered care in a safe and welcoming environment. Accredited by the Accreditation Association for Ambulatory Health Care and licensed by the State of Tennessee, our center partners with area physicians to provide cost-effective, same-day surgical services that allow patients to recover comfortably at home. Supported by skilled nurses, surgical technicians, and experienced physicians, our team is committed to exceptional clinical outcomes, outstanding service, and compassionate care for every patient.
Position Overview: We are seeking a dedicated and personable Part Time Front Desk Receptionist to join our team. The ideal candidate will play a crucial role in ensuring a positive experience for our patients from the moment they enter our facility. This position offers the opportunity to work in a supportive and collaborative environment while contributing to the overall success of our center.
Schedule: Tuesday, Thursday and Fridays - 10:00 AM -5:30 PM - This position is fully on‑site and requires daily, in‑person presence.
Responsibilities:

• Greet patients and visitors with a friendly and welcoming demeanor.
• Answer phone calls, schedule appointments, and assist with inquiries.
• Verify patient information, insurance coverage, and collect necessary payments.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as filing, data entry, and patient records management.
• Collaborate with healthcare providers and staff to ensure smooth patient flow.
• Follow HIPAA guidelines and maintain patient confidentiality at all times.
• Provide excellent customer service and address patient concerns or issues promptly.

Please note: This is an on-site position and does not offer remote or hybrid work options.
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Required Skills:

• High school diploma or equivalent required.
• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication skills, both verbal and written.
• Proficient in using computer software for scheduling and data entry.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Detail-oriented, organized, and reliable.
• Knowledge of medical terminology and insurance processes is beneficial but not required.
• Longevity in past roles.