Part-Time Front Desk & Patient Services Coordinator

Unio Specialty Care

Chula Vista (CA)

On-site

USD 25,000 - 30,000

Part time

4 days ago

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Job summary

Unio Health Partners (UHP) has an Office Coordinator I position in California for a part-time schedule. The role runs Wednesday–Friday, 8:00am–4:30pm, on-site to support front-office operations of a physician practice.

You will greet patients, verify demographics and insurance, file records, and manage appointments with a focus on quality customer service. Ideal candidates have a high school diploma or equivalent, 0–3 years in a medical setting, and knowledge of medical practices and

Qualifications

High school diploma or equivalent.
0–3 years of prior experience in a medical setting preferred.
Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

Welcome and greet patients and visitors.
Communicate with back-office staff upon patient arrival.
Verify patient demographics and insurance information.
Ensure availability of treatment information by filing and retrieving patient records.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Answer phone calls and handle scheduling for in-office appointments.
Route calls to appropriate departments and take neat messages.
Conduct appointment reminder calls to patients.
Demonstrate superior customer service with internal and external customers.
Notify the physician of schedule changes and assist with prescription refills when needed.