Office Coordinator I - Part Time

Unio Specialty Care; Chula Vista (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Unio Health Partners (UHP) has an Office Coordinator I position in California for a part-time schedule. The role runs Wednesday–Friday, 8:00am–4:30pm, on-site to support front-office operations of a physician practice.

You will greet patients, verify demographics and insurance, file records, and manage appointments with a focus on quality customer service. Ideal candidates have a high school diploma or equivalent, 0–3 years in a medical setting, and knowledge of medical practices and

Qualifications

• High school diploma or equivalent.
• 0–3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle scheduling for in-office appointments.
• Route calls to appropriate departments and take neat messages.
• Conduct appointment reminder calls to patients.
• Demonstrate superior customer service with internal and external customers.
• Notify the physician of schedule changes and assist with prescription refills when needed.

Skills

Bilingual in Spanish

Front-office coordination

Education

High school diploma or equivalent

Job description

Office Coordinator I - Part-Time

Location: 752 Medical Center Ct

Suite 101

Remote Status: On-Site

Job Id: 1101

# of Openings: 1

COMPANY DESCRIPTION

Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States. UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform. Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients. UHP's best-in-class clinical program covers three sub‑specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in‑office dispensing, and chronic care management. We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices. UHP is currently affiliated with 182 providers consisting of 119 physicians and 63 advanced practice providers operating out of 54 locations across Southern, Central, and Northern California.

POSITION SUMMARY

The Office Coordinator I is responsible for the implementation of front‑office services and daily operations of the Physician/s practice. Communication with staff in all departments is paramount in this position, ensuring that the front office operation needs are met effectively and efficiently.

This is a part-time position working Wednesday - Friday 8am - 4:30pm

What you will be doing

• Welcome and greet patients and visitors.
• Communicate with back‑office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in‑office appointments.
• Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
• Conduct appointment reminder calls to patients.
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

What you will bring to the team

• High school diploma or equivalent required.
• Bilingual in Spanish is a plus
• 0-3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.

Travel Requirements

• Occasional travel to various UNIO locations may be necessary.

Compensation is depending on a number of factors including a candidate’s qualifications, skills, competencies, or experience that may fall outside of the range shown