Temporary Medical Office Coordinator — Front Desk

Unio Specialty Care; Arcadia (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Unio Health Partners is seeking an Office Coordinator I to implement front-office services and daily operations for a physician practice. The role focuses on patient check-in, records management, and coordinating communications across departments.

This temporary position runs through December 2026 and involves collaboration with multiple locations. The ideal candidate has 0-3 years in a medical setting, strong customer service, and familiarity with medical terminology and reimbursement policies.

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish is a plus.
• 0-3 years of prior experience in a medical setting preferred.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route calls to appropriate departments and take accurate messages.
• Conduct appointment reminder calls to patients.
• Demonstrate commitment to superior customer service with each internal and external customer.
• Notify the physician if there are schedule changes.
• Assist with prescription refills when needed.

Skills

Medical terminology

Reimbursement policies

Customer service

Bilingual in Spanish (advantage)

Education

High school diploma or equivalent

Job description

Unio Health Partners is seeking an Office Coordinator I to implement front-office services and daily operations for a physician practice. The role focuses on patient check-in, records management, and coordinating communications across departments.

This temporary position runs through December 2026 and involves collaboration with multiple locations. The ideal candidate has 0-3 years in a medical setting, strong customer service, and familiarity with medical terminology and reimbursement policies.