Office Coordinator I - Part Time

Unio specialty care; Connecticut; On-site; USD 21,000 - 30,000; Part time

Job summary

Unio Health Partners (UHP) seeks an Office Coordinator I on a part-time schedule (Wednesday–Friday, 8am–4:30pm) to oversee front-office operations for physician practices. The role emphasizes welcoming patients, coordinating scheduling, and accurate data entry in medical records and demographics.

The ideal candidate has a high school diploma and 0–3 years in a medical setting, with knowledge of medical terminology and insurance processes; bilingual Spanish is a plus for our diverse patient base.

Qualifications

• High school diploma or equivalent required.
• 0-3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome and greet patients and visitors.
• Verify patient demographics and insurance information.
• Maintain patient accounts by updating personal and financial information.
• Answer calls and schedule in-office appointments.
• Notify physician of schedule changes and assist with prescription refills as needed.

Skills

Customer service

Front office operations

Bilingual Spanish

Education

High school diploma

Job description

Office Coordinator I - Part-Time

Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States. UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform. Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients. UHP's best-in-class clinical program covers three sub-specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in-office dispensing, and chronic care management. We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices. UHP is currently affiliated with 182 providers consisting of 119 physicians and 63 advanced practice providers operating out of 54 locations across Southern, Central, and Northern California.

POSITION SUMMARY

The Office Coordinator I is responsible for the implementation of front-office services and daily operations of the Physician/s practice. Communication with staff in all departments is paramount in this position, ensuring that the front office operation needs are met effectively and efficiently.

This is a part-time position working Wednesday - Friday 8am - 4:30pm

What you will be doing

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
• Conduct appointment reminder calls to patients.
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

What you will bring to the team

• High school diploma or equivalent required.
• Bilingual in Spanish is a plus
• 0-3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.

Travel Requirements

• Occasional travel to various UNIO locations may be necessary.

Compensation is depending on a number of factors including a candidate’s qualifications, skills, competencies, or experience that may fall outside of the range shown