Part-Time Front Desk & Membership Specialist

YMCA of Metropolitan Dallas; Dallas (TX); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Flexible hours

Job summary

YMCA of Metropolitan Dallas is seeking a friendly Member Services Representative to be the welcoming face for members and guests. This part-time role offers flexible hours and the opportunity to advance into leadership positions within the metroplex.

You will tour prospects, sell memberships and YMCA programs, and provide accurate information using internal systems. The job emphasizes customer service, teamwork, and a positive community atmosphere.

Qualifications

• High school diploma or GED required.
• Proficiency with Microsoft Office and basic web navigation.
• Strong communication and professional customer service skills.

Responsibilities

• Give quality tours to potential new members tailored to their interests.
• Promote and sell memberships and other YMCA programs (e.g., swim lessons, youth sports, personal training).
• Be knowledgeable about program offerings and look up accurate information online or in internal systems when needed.
• Greet members by name and scan members in.
• Build relationships and help retain members.
• Provide prompt, friendly, and professional service.
• Multitask at a fast pace while managing front desk responsibilities.
• Participate in paid team meetings and trainings within 60 days.
• Perform light cleaning duties and hospitality tasks (coffee, towels, stocking).
• Support your team to create a positive and engaging environment.

Skills

Customer Service

Communication

Multitasking

Office Software

Education

High school diploma or GED

Job description

YMCA of Metropolitan Dallas is seeking a friendly Member Services Representative to be the welcoming face for members and guests. This part-time role offers flexible hours and the opportunity to advance into leadership positions within the metroplex.

You will tour prospects, sell memberships and YMCA programs, and provide accurate information using internal systems. The job emphasizes customer service, teamwork, and a positive community atmosphere.