Part-Time Front Desk & Member Service Associate, Flexible Schedule

Ignite Fitness Holdings; Meriden (CT); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Salary & 401K

Health benefits

Paid time off

Free Black Card

Job summary

Planet Fitness is hiring a Part-Time Front Desk Associate in Meriden, CT. You will greet and assist members, handle phone inquiries, resolve issues, and promote memberships and promotions. The role requires a high school diploma or equivalent and 6 months of in-person customer service experience, with weekend and evening shifts available.

The position emphasizes friendly service, accurate cash handling, and maintaining a clean club environment while supporting one of the leading fitness brands.

Qualifications

• High school diploma or equivalent required.
• Six months face-to-face customer service experience in a retail environment or one year fitness experience preferred.
• Strong communication and problem-solving skills; ability to handle multiple tasks.

Responsibilities

• Welcome and assist members in a confident, friendly manner.
• Provide telephone service and information with accuracy.
• Resolve customer concerns to ensure a pleasant experience.
• Maintain club cleanliness for up to 50% of the shift.
• Process payments, give change and receipts, promote promotions.
• Explain products and policies clearly to customers.

Skills

Multitasking

Customer service

Decision making

Initiative

Flexible schedule

Fitness industry experience

Education

High School Diploma

Job description

Planet Fitness is hiring a Part-Time Front Desk Associate in Meriden, CT. You will greet and assist members, handle phone inquiries, resolve issues, and promote memberships and promotions. The role requires a high school diploma or equivalent and 6 months of in-person customer service experience, with weekend and evening shifts available.

The position emphasizes friendly service, accurate cash handling, and maintaining a clean club environment while supporting one of the leading fitness brands.