Part-Time Front Desk Host: Guest Experience Pro

Quoin Hotel; Wilmington (DE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

The Quoin Hotel in Wilmington, DE is seeking a Part-Time Guest Service Agent to be the friendly face at the front desk, handling check-in/check-out and guest requests with a warm, professional demeanor. You’ll ensure every guest enjoys a seamless experience from arrival to departure, and you’ll be the go-to source for local tips and hotel services.

You’ll use computers, databases, and the property management system to manage arrivals, payments, and guest records, while maintaining accuracy and a

Qualifications

• High School diploma or equivalent.
• Three to six months of related experience preferred.
• Excellent customer service and a positive demeanor.

Responsibilities

• Provide excellent front desk service from check-in to check-out.
• Share knowledge of local restaurants, entertainment, and events with guests.
• Use computers, databases, and property management systems to handle check-in/check-out tasks.
• Communicate professionally in a fast-paced environment.

Skills

Customer service

Front desk

Cash handling

Knowledge of local area

Communication

Team player

Education

High School diploma or equivalent

Tools

Property management systems

Databases

Computers

Job description

The Quoin Hotel in Wilmington, DE is seeking a Part-Time Guest Service Agent to be the friendly face at the front desk, handling check-in/check-out and guest requests with a warm, professional demeanor. You’ll ensure every guest enjoys a seamless experience from arrival to departure, and you’ll be the go-to source for local tips and hotel services.

You’ll use computers, databases, and the property management system to manage arrivals, payments, and guest records, while maintaining accuracy and a