Front Desk Concierge | Great Pay & Hotel Discounts

Quoin Hotel; Wilmington (DE); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

The Quoin Hotel in Wilmington, DE is seeking a Guest Service Agent to be the face of our front desk and the first smile guests meet. You will create a warm, welcoming environment, share local tips, and ensure guests receive excellent service from check-in to check-out.

In this fast-paced role you’ll handle guest requests with professionalism, share knowledge of area restaurants and events, manage cash responsibly, and use computers, databases and the property management system to support smooth

Qualifications

• High School diploma (or equivalent) required; 3–6 months related experience preferred.
• Must be a people-person with excellent communication and a positive attitude.
• Ability to interact with all guests and team members politely and efficiently, even under pressure.

Responsibilities

• You will be at the center of the hotel's universe—the front office and the face of the front desk.
• Create a warm, welcoming environment by sharing knowledge of local restaurants, entertainment and events with guests.
• Handle cash responsibly and use computers, databases, and the property management system to support smooth operations.

Job description

The Quoin Hotel in Wilmington, DE is seeking a Guest Service Agent to be the face of our front desk and the first smile guests meet. You will create a warm, welcoming environment, share local tips, and ensure guests receive excellent service from check-in to check-out.

In this fast-paced role you’ll handle guest requests with professionalism, share knowledge of area restaurants and events, manage cash responsibly, and use computers, databases and the property management system to support smooth