Part-Time Weekend Front Desk Associate

Crown Hotel & Travel Management Llc; Wilmington (NC); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Insurance (Medical, Dental and Vision)

Supplemental Insurance

Enhanced Paid Time Off (PTO) Plan

Paid Training

Fantastic Company Culture

Job summary

Crown Hotel & Travel Management, LLC in Wilmington, NC is hiring a Front Desk Agent. You will receive guests, manage reservations, process payments, provide information about hotel policies, and share local tourism tips while ensuring room readiness.

This part-time role requires weekend work and a professional demeanor. Candidates should have a high school diploma, basic computer skills, strong communication, organization, and the ability to lift up to 20 pounds.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including word processing.
• Strong communication and interpersonal skills.
• Good organization and time management.
• Ability to multitask and handle busy front-desk environment.
• Physical ability to lift up to 20 pounds as needed.
• Maintain high personal hygiene and appearance.

Responsibilities

• Receive accommodation reservations and guest details.
• Process guest payments and issue receipts.
• Allocate rooms and manage reservations.
• Provide hotel policies and facilities information to guests.
• Offer local tourism information and recommendations.
• Address guest concerns and respond to queries.
• Maintain cash drawer and balance at shift end.
• Assist guests with safety deposit boxes as required.
• Follow uniform and safety procedures.
• Document and report routine repairs or replacements.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Job description

Crown Hotel & Travel Management, LLC in Wilmington, NC is hiring a Front Desk Agent. You will receive guests, manage reservations, process payments, provide information about hotel policies, and share local tourism tips while ensuring room readiness.

This part-time role requires weekend work and a professional demeanor. Candidates should have a high school diploma, basic computer skills, strong communication, organization, and the ability to lift up to 20 pounds.