Part-Time Front Desk Guest Specialist | Hotel Concierge

Driftwood Hospitality Management; Scottsdale (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management seeks a part-time Front Desk Clerk at our Scottsdale property to greet guests, check in/out, and ensure a memorable stay. You will input guest information, manage room assignments, process payments, and respond to inquiries with courtesy and accuracy.

Responsibilities include handling reservations, updating the computer system, resolving guest issues, and maintaining a neat front desk.

Qualifications

• High school diploma or equivalent; hospitality education preferred.
• Prior hospitality experience is a plus but not required.
• Strong English communication and courteous guest interaction.

Responsibilities

• Greet guests warmly and complete the registration process.
• Input guest information, confirm details, and issue keys.
• Handle payments, process transactions, and balance cash.
• Answer phone inquiries and provide local information.
• Resolve guest issues to maintain high service standards.
• Maintain a tidy, welcoming front desk area and adhere to policies.

Skills

Customer service

English communication

Cash handling

Reservation systems

Conflict resolution

Multitasking

Education

High school diploma or equivalent

Tools

Calculator

Job description

Driftwood Hospitality Management seeks a part-time Front Desk Clerk at our Scottsdale property to greet guests, check in/out, and ensure a memorable stay. You will input guest information, manage room assignments, process payments, and respond to inquiries with courtesy and accuracy.

Responsibilities include handling reservations, updating the computer system, resolving guest issues, and maintaining a neat front desk.