Guest Experience Concierge - Front Desk

OTO Development; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance options

Dental and vision insurance

401k with company match

Company provided life insurance

Tuition assistance

Paid time off

Paid holiday time

Travel discounts

Job summary

OTO Development is seeking a Front Desk Associate to provide outstanding guest services at our Scottsdale property. You will manage check-in/check-out, utilize our reservation system, and handle payments with integrity to ensure a seamless guest experience.

We value teamwork and proactive problem solving, with a focus on hospitality excellence. This on-site role offers competitive benefits and opportunities to grow within a leading hotel development company.

Qualifications

• You enjoy working with people and go the extra mile for guests.
• You cooperate well with others and thrive in a team environment.
• You communicate clearly, both verbally and in writing, to ensure guest satisfaction.

Responsibilities

• Assist guests with check-in and check-out and throughout their stay.
• Operate the hotel’s electronic reservation system and other computer programs.
• Handle all financial transactions securely and accurately.
• Anticipate guest needs and enhance the guest experience.

Skills

People skills

Team player

Communication skills

Guest service mindset

Tools

Reservation system

Cash handling

Job description

OTO Development is seeking a Front Desk Associate to provide outstanding guest services at our Scottsdale property. You will manage check-in/check-out, utilize our reservation system, and handle payments with integrity to ensure a seamless guest experience.

We value teamwork and proactive problem solving, with a focus on hospitality excellence. This on-site role offers competitive benefits and opportunities to grow within a leading hotel development company.