Part-Time Front Desk – Guest Services, Ice Center

Ford Ice Centers; Nashville (TN); On-site; USD 17,000 - 24,000; Part time

Job summary

Ford Ice Bellevue is seeking an organized Front Desk Team Member to provide friendly customer service, handle payments and registrations, and assist guests with skate rentals and programming.

This part-time, non-exempt position reports to the Office Manager of Ford Ice Center at Bellevue and requires an 18+ age, reliability, and the ability to work Friday–Sunday evenings, including holidays.

Qualifications

• Must be 18 years old or older.
• Ice skating ability preferred.
• Reliable, polite, cooperative, and capable of working with others.
• Strong problem-solving, pleasant demeanor and good judgment.
• Able to engage with and serve the public, including children.
• Willing to work Friday–Sunday evenings and holidays.

Responsibilities

• Serve as first point of contact for visitors.
• Help guests with payments and registration for rink programming.
• Check in guests for programming and assist with skate rental and return.
• Enforce ice skating rules and safety procedures during public sessions.
• Operate Point of Sale (POS) system.
• Assist with hosting birthday parties at the facility.
• Maintain cleanliness and perform daily checklist items.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

POS system

Registration

Communication

Teamwork

Job description

Ford Ice Bellevue is seeking an organized Front Desk Team Member to provide friendly customer service, handle payments and registrations, and assist guests with skate rentals and programming.

This part-time, non-exempt position reports to the Office Manager of Ford Ice Center at Bellevue and requires an 18+ age, reliability, and the ability to work Friday–Sunday evenings, including holidays.