Ice Center Front Desk & Member Services (Part-Time)

Glenview Park District; Northfield Township (IL); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health membership

Pool membership

Dog park membership

Ice center membership

Job summary

Glenview Community Ice Center is currently hiring a part-time Front Desk Staff member with availability for days, nights, weekends and special events. The Front Desk Staff provides excellent front-line customer service to visitors, greets patrons, answers questions about programs and facilities, and processes registrations and payments.

This role requires a high school diploma or equivalent, at least two years of relevant experience, strong communication and typing skills (35 wpm), and

Qualifications

• High school diploma or equivalent.
• Two years of relevant experience required.
• Excellent interpersonal and phone skills.
• Able to type at least 35 wpm and proofread/edit documents.
• Proficiency with Outlook, Word, Excel and Publisher.
• Ability to travel to facilities and work varied schedules.

Responsibilities

• Provide front-line customer service to visitors and patrons.
• Greet visitors and answer questions about organization, facilities and programs.
• Register customers for programs, ice rentals, events and memberships; accept payments.
• Balance daily cash drawer and prepare bank deposits.
• Open and close front desk and offices.
• Document incidents and accidents; sort and distribute mail.
• Assist with other administrative duties and special projects/events as needed.

Skills

Customer service

Phone skills

Typing 35 wpm

Multitasking

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Some college preferred

Tools

Outlook

Word

Excel

Publisher

Job description

Glenview Community Ice Center is currently hiring a part-time Front Desk Staff member with availability for days, nights, weekends and special events. The Front Desk Staff provides excellent front-line customer service to visitors, greets patrons, answers questions about programs and facilities, and processes registrations and payments.

This role requires a high school diploma or equivalent, at least two years of relevant experience, strong communication and typing skills (35 wpm), and