Part-Time - Front Desk

Nashville Predators; Nashville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

The Nashville Predators at Centennial Ice Rink seek a part-time Front Desk Team Member to warmly welcome visitors, process payments, and assist with program registration and skate rentals.

This hourly, non-exempt role involves check-ins, POS operations, hosting birthday events, and keeping the facility clean and safe. Evening Fri–Sun and holiday shifts are required.

Qualifications

• Must be 18+ years old.
• Cash handling experience preferred.
• Engage with and serve the public, especially children.
• Reliable, polite, cooperative, and able to work well with others.

Responsibilities

• Serve as first point of contact for visitors.
• Help guests with payments and registration for rink programming.
• Check in guests for programming and assist with skate rental and return.
• Enforce ice skating rules and safety procedures.
• Operate Point of Sale system.

Skills

Customer service

Cash handling

Problem solving

Teamwork

Tools

POS system

Job description

Powers Management Job Description

Job Title: Part-Time Front Desk Team Member

Location: Centennial Ice Rink

Department: Business Operations

Job Reports To: Facility Manager

Status: Non-Exempt

Centennial Ice Rink is seeking organized and energetic professionals to delight our customers. This hourly part-time role is great for anyone who is interested in business operations and would like to learn about customer service in the sports industry.

Major Responsibilities/Activities:

• Serve as first point of contact for visitors.
• Help guests with payments and registration for rink programming.
• Check in guests for programming and assist with skate rental and return.
• Responsible for enforcing ice skating rules and safety procedures during public session.
• Operate Point of Sale system.
• Assist with hosting birthday parties at the facility.
• Perform general closing responsibilities.
• Assist in maintaining general cleanliness of the facility.
• Perform upkeep items on checklist throughout the day.
• Perform other duties as assigned.

Minimum Requirements:

• 18+ years old.
• Ability to ice skate preferred.
• Must be reliable, polite, cooperative, and work well with others.
• Must possess strong problem-solving skills, a pleasant demeanor and good judgement.
• Previous cash handling experience.
• Ability to engage with and serve the public, especially children.
• Ability to work Friday-Sunday evening hours, including holidays.
• As a condition of employment, qualified applicant will be subject to a background investigation, including a criminal history check, previous employment verification and character references.

Essential Physical Functions:

• Physical activities include sitting, walking, standing, bending, squatting, kneeling, twisting, lifting, grasping, balancing and handling of materials.
• Ability to stand or walk for extended periods of time.
• Ability to work with and around water and ice and to work at or below freezing temperatures for extended periods of time.
• Ability to work outdoors in inclement weather.
• Ability to speak and communicate clearly with others.
• Ability to lift up to 30 lbs.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.