Part-Time Front Desk & Guest Services Associate

B. F. Saul Company Hospitality Group; Sterling (VA); Hybrid; USD 20,000 - 29,000; Part time

Job summary

B. F. Saul Company Hospitality Group is hiring for a part-time Guest Service Associate in Sterling, VA.

This role handles check-ins/outs, reservations, and guest requests with a friendly, professional approach, following the group's high standards. The position requires 1+ year guest service experience, a high school diploma or GED, excellent communication, and the ability to work AM/PM shifts, including weekends and holidays.

Qualifications

• High school diploma or GED required.
• 1+ years guest service experience in hospitality preferred.
• Excellent verbal communication and customer focus.
• Detail-oriented with the ability to work in a fast-paced environment.
• Ability to lift, push, and pull up to 75 pounds occasionally.

Responsibilities

• Process check-ins and check-outs, verify billing, create reservations, and handle special requests.
• Provide knowledge of hotel property, local attractions, and outlets hours; contribute to guest service recovery.
• Support other departments when needed and follow cost-control policies.
• Maintain a clean and safe work area per regulations and procedures.

Skills

Guest service experience

Verbal communication

Attention to detail

Fast-paced environment

Lifting up to 75 pounds

Education

High school diploma or GED

Job description

B. F. Saul Company Hospitality Group is hiring for a part-time Guest Service Associate in Sterling, VA.

This role handles check-ins/outs, reservations, and guest requests with a friendly, professional approach, following the group's high standards. The position requires 1+ year guest service experience, a high school diploma or GED, excellent communication, and the ability to work AM/PM shifts, including weekends and holidays.