Weekend Front Desk Concierge & Security

FirstService Residential; Arlington (VA); On-site; USD 22,000 - 25,000; Part time

Job summary

FirstService Residential is seeking a Part-Time Front Desk Associate in Arlington, VA. The role focuses on delivering exceptional customer service, greeting residents, monitoring access, and supporting concierge and clerical tasks.

You will respond to emergencies, operate security systems, maintain logs, and assist with administrative duties while walking the premises to ensure safety and security throughout the building.

Qualifications

• Ability to manage multiple priorities.
• Excellent customer service and communication skills.
• Strong time management and organizational abilities.
• Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.

Responsibilities

• Provides exceptional customer service.
• Meets and greets residents; checks guests and service providers in/out.
• Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
• Assists with general concierge services and performs administrative clerical, Word and Excel document work.
• Walks the building premises as directed for monitoring purposes
• Monitors and controls access to the building
• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
• Helps maintain a safe and secure environment throughout the building/property(s)
• May be assigned other duties by supervisor

Skills

Customer service

Communication

Time management

Microsoft Office

Tools

Outlook

Word

Excel

Job description

FirstService Residential is seeking a Part-Time Front Desk Associate in Arlington, VA. The role focuses on delivering exceptional customer service, greeting residents, monitoring access, and supporting concierge and clerical tasks.

You will respond to emergencies, operate security systems, maintain logs, and assist with administrative duties while walking the premises to ensure safety and security throughout the building.