Evening Front Desk & Concierge Specialist

FirstService Residential; Miami Beach (FL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in a full-time, on-site role in Florida. You will greet residents, manage guest and service provider check-ins, monitor security systems, and maintain daily logs while following emergency procedures and access control protocols.

You should have strong communication and customer service skills, be detail-oriented, and able to multitask in a fast-paced environment with possible weekend hours and AEDT considerations.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Meet and greet residents; check guests and service providers in/out.
• Monitor and operate electronic security control systems and daily logs.
• Respond to emergencies in a timely and efficient manner.
• Monitor and control access to the building.
• Maintain daily logs, records, and forms.
• Support onsite property manager with assigned duties.
• Follow safety procedures and maintain a safe work environment.
• Assist with other duties as required by on-site leadership.

Skills

Customer service

Communication skills

Multitasking

Emergency response

Computer literacy

Multilingual

Education

High school diploma or equivalent

Business/hospitality coursework

Tools

Property management software

Job description

FirstService Residential is seeking a Front Desk Associate in a full-time, on-site role in Florida. You will greet residents, manage guest and service provider check-ins, monitor security systems, and maintain daily logs while following emergency procedures and access control protocols.

You should have strong communication and customer service skills, be detail-oriented, and able to multitask in a fast-paced environment with possible weekend hours and AEDT considerations.