Evening Front Desk & Security Concierge

FirstService Residential; Town of Florida (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental plan

Vision plan

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate to work weekends (Saturday and Sunday 3:00pm–11:00pm). You will greet residents, check guests and service providers in/out, and monitor access and logs while delivering courteous service.

The role requires independence, excellent communication, and the ability to respond to emergencies. A high school diploma or equivalent is preferred, with college courses in business or hospitality and 2–3 years of experience advantageous.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Computer literacy: command of information system hardware/software is preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.
• Other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Written communication

Verbal communication

Multilingual

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate to work weekends (Saturday and Sunday 3:00pm–11:00pm). You will greet residents, check guests and service providers in/out, and monitor access and logs while delivering courteous service.

The role requires independence, excellent communication, and the ability to respond to emergencies. A high school diploma or equivalent is preferred, with college courses in business or hospitality and 2–3 years of experience advantageous.