Part-Time Front Desk Agent — Guest Experience Champion

Crowne-Plaza-Hote; Ventura (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off

Job summary

Providence Hospitality Partners seeks a Front Desk Agent to deliver friendly, efficient check-in/check-out experiences and guest assistance. You will handle inquiries, reservations, and local guidance while maintaining a pristine front desk area and supporting team operations.

The ideal candidate will have strong communication and organizational skills, a hospitality mindset, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in hospitality is a plus.
• Excellent verbal and written communication.
• Ability to prioritize tasks and stay organized under pressure.

Responsibilities

• Greet guests and check them in/out following established procedures.
• Provide information on hotel services, directions, and local attractions.
• Answer phone and email inquiries in a courteous and professional manner.
• Assist guests with dining, transportation, and activity reservations as needed.
• Process payments, verify information, and maintain accurate records.
• Maintain a clean and welcoming front desk area and assist other team members as required.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma

Job description

Providence Hospitality Partners seeks a Front Desk Agent to deliver friendly, efficient check-in/check-out experiences and guest assistance. You will handle inquiries, reservations, and local guidance while maintaining a pristine front desk area and supporting team operations.

The ideal candidate will have strong communication and organizational skills, a hospitality mindset, and the ability to multitask in a fast-paced environment.