Part Time Front Desk Agent

WOLFEBORO INN; Wolfeboro (NH); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Team-oriented environment

Part-time schedule

Growth opportunities

Guest-focused experience

Job summary

WOLFEBORO INN in Wolfeboro, NH is seeking a friendly, professional front desk team member for a part-time position. You will be the first welcoming contact for guests, handling check-in/check-out, reservations, and general inquiries to ensure a smooth arrival and departure.

The ideal candidate enjoys helping people, stays organized in a fast-paced setting, and demonstrates reliable, punctual service. This role offers a friendly team environment and opportunities to grow within guest services.

Qualifications

• Experience in customer service or hospitality preferred.
• Excellent communication and interpersonal abilities.
• Ability to stay organized in a fast-paced setting.
• Reliable, punctual, and flexible with schedules.

Responsibilities

• Greet guests and respond to inquiries in a courteous manner
• Check guests in and out efficiently
• Answer phone calls and direct inquiries appropriately
• Assist with reservations and front desk scheduling
• Provide information about services and local area resources
• Handle guest requests with professionalism
• Maintain a tidy front desk area
• Process payments and keep accurate records
• Communicate with team to ensure smooth operations
• Support other administrative duties as assigned

Skills

Customer service

Communication

Interpersonal skills

Organization

Punctuality

Education

High School Diploma or equivalent

Job description

Position Overview

We are seeking a friendly, professional, and customer-focused team member to support front desk operations on a part-time basis. In this role, you will serve as a welcoming first point of contact for guests and visitors, helping create a positive and efficient experience from arrival to departure. The ideal candidate enjoys working with people, staying organized in a fast-paced environment, and providing dependable support to daily front office activities.

Responsibilities

• Greet guests, visitors, and callers in a courteous and professional manner
• Check guests in and out accurately and efficiently
• Answer phone calls, respond to inquiries, and direct communication appropriately
• Assist with reservations, scheduling, and general front desk administrative tasks
• Provide information about services, policies, and local area resources as needed
• Handle guest requests and resolve concerns with professionalism and care
• Maintain an organized and tidy front desk area
• Process payments, verify information, and maintain accurate records
• Communicate effectively with team members to ensure smooth operations
• Support other administrative duties as assigned

Qualifications

• Previous customer service, hospitality, or administrative experience preferred
• Strong communication and interpersonal skills
• Ability to remain professional, friendly, and composed in a busy environment
• Basic computer skills and comfort using standard office or front desk systems
• Excellent attention to detail and organizational skills
• Ability to work independently and as part of a team
• Reliable, punctual, and flexible to support varying schedules
• High school diploma or equivalent preferred

What We Offer

• A supportive and team-oriented work environment
• Part-time scheduling with opportunities for growth
• Hands-on experience in a customer-facing role
• The opportunity to make a positive impression on every guest interaction

Work Environment

This position is based at the front desk and may require standing, sitting, and occasional light lifting. The role involves regular interaction with guests, visitors, and team members, along with the ability to manage multiple tasks while maintaining a welcoming and professional presence.

Equal Opportunity Statement

We are committed to creating an inclusive workplace and welcome candidates of all backgrounds, experiences, and perspectives. Employment decisions are made without regard to any protected characteristic.