Flexible Part-Time Front Desk Agent — Guest Experience

Prismhr Hire; Ann Arbor (MI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Team-oriented environment

Training and development

Job summary

Prismhr Hire is seeking a customer-focused front desk support associate for a hospitality property in a part-time role. You will greet guests, handle check-in/check-out, answer calls, and support communication between guests and hotel departments.

The position emphasizes friendly service, basic cashiering, and coordination with housekeeping and other teams, with a flexible schedule including evenings and weekends.

Qualifications

• Customer service experience in hospitality or related environment.
• Excellent communication and interpersonal skills.
• Ability to stay organized and composed in a fast-paced setting.
• Basic computer skills with scheduling/reservation/POS systems.

Responsibilities

• Greet guests warmly and provide courteous service at the front desk.
• Check guests in and out accurately following procedures.
• Answer calls, respond to inquiries, assist with reservations.
• Provide information on amenities, attractions, and policies.
• Process payments and maintain records; basic cashiering duties.

Skills

Customer service

Communication skills

Organizational skills

Cash handling

Basic computer skills

Tools

POS systems

Reservation systems

Hotel PMS

Job description

Prismhr Hire is seeking a customer-focused front desk support associate for a hospitality property in a part-time role. You will greet guests, handle check-in/check-out, answer calls, and support communication between guests and hotel departments.

The position emphasizes friendly service, basic cashiering, and coordination with housekeeping and other teams, with a flexible schedule including evenings and weekends.