Part-Time Front Desk Agent — Guest Experience

Hotel Yountville; Tucson (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

The Leo Kent in Tucson invites applications for a part-time Front Desk/Guest Services role. You will greet guests, check them in and out, and assist with pre-registration and reservation blocking.

You will handle charges, transactions, and maintain a working knowledge of front office systems. Responsibilities include managing same-day reservations, understanding room rates and discounts, and following cancellation procedures to ensure a smooth guest experience.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Team oriented and able to provide great guest experiences.

Responsibilities

• Greet and check guests in and out promptly and professionally; assist with pre-registration and blocking reservations.
• Post charges accurately; know front office systems and daily transactions.
• Manage cash handling, including cash, checks, and credit card payments.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts, and cancellation procedures; handle same-day reservations.

Job description

The Leo Kent in Tucson invites applications for a part-time Front Desk/Guest Services role. You will greet guests, check them in and out, and assist with pre-registration and reservation blocking.

You will handle charges, transactions, and maintain a working knowledge of front office systems. Responsibilities include managing same-day reservations, understanding room rates and discounts, and following cancellation procedures to ensure a smooth guest experience.