Part-Time Front Desk Agent: Guest Experience

Mr C. Hotels; Tucson (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

The Leo Kent in Tucson seeks a part-time Front Desk Associate to warmly welcome guests, process check-ins/outs, and handle daily transactions with accuracy. You will manage reservations, block rooms, and provide friendly, professional service to every guest.

Responsibilities include operating front desk systems, handling cash securely, and applying hotel rates and discounts. Shift flexibility, teamwork, and strong communication are essential to success in this role.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Enjoy working as part of a team that delivers great experiences for guests.

Responsibilities

• Greet and communicate cordially with guests, check them in and out.
• Post charges promptly and accurately for hotel transactions.
• Maintain working knowledge of Front Office systems and daily transactions.
• Handle cash, checks, and credit card information securely.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates, discounts, and how to apply them.
• Take same-day reservations and follow cancellation/relocation procedures.
• Adhere to front desk procedures and ensure guest satisfaction.

Skills

Strong work ethic

Team player

Flexibility

Verbal communication

Written communication

Job description

The Leo Kent in Tucson seeks a part-time Front Desk Associate to warmly welcome guests, process check-ins/outs, and handle daily transactions with accuracy. You will manage reservations, block rooms, and provide friendly, professional service to every guest.

Responsibilities include operating front desk systems, handling cash securely, and applying hotel rates and discounts. Shift flexibility, teamwork, and strong communication are essential to success in this role.