Part-Time Floor Leader: Lead Sales & Customer Experience

Lush Fresh Handmade Cosmetics North America; Oakbrook Terrace (IL); On-site; USD 21,000 - 30,000; Part time

Job summary

Lush Fresh Handmade Cosmetics North America is seeking a Part-Time Floor Leader in Oakbrook Terrace, IL. You will guide a team of Sales Ambassadors on the shop floor, driving sales, delivering a superior customer experience, and promoting Lush brand values through demonstrations and community initiatives.

You will train and coach staff, monitor performance, and ensure operational excellence while maintaining a positive, engaging workplace for associates.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Cash handling and opening/closing procedures experience.
• Supervisory experience involving coaching, feedback, and training.
• Problem-solving issues related to customer service in day-to-day operations.

Responsibilities

• Drive sales by coaching the sales team and optimizing shop floor structure to meet goals.
• Lead on the shop floor to deliver a world-class customer experience and product demonstrations.
• Educate customers on Lush brand values and store initiatives, including community engagement and traffic-driving activities.
• Increase product knowledge and consistently make informed product recommendations.

Skills

Customer service

Cash handling

Supervisory experience

Problem solving

Fast-paced environment

Skincare knowledge

Flexible schedule

Job description

Lush Fresh Handmade Cosmetics North America is seeking a Part-Time Floor Leader in Oakbrook Terrace, IL. You will guide a team of Sales Ambassadors on the shop floor, driving sales, delivering a superior customer experience, and promoting Lush brand values through demonstrations and community initiatives.

You will train and coach staff, monitor performance, and ensure operational excellence while maintaining a positive, engaging workplace for associates.